Ascension Health Patient Service Representative in Wichita, Kansas

Job ID: 237834

Patient Service Representative

Wichita, Kansas


Additional Job Information

Title: Rep-Patient Svcs

City, State: Wichita,KS

Location: Via Christi Therapy Center Lincoln

Department: Occupational Medicine Lincoln

Additional Job Details: FT Rotating / 80 hours Biweekly

About Us

Via Christi Health's rich history of serving the people of Kansas and the surrounding region dates back more than 100 years to the healing ministries of our founding congregations. Today, Via Christi Health, part of Ascension, is the largest provider of healthcare services in Kansas. Based in Wichita, we serve Kansas and northeast Oklahoma through our doctors, hospitals, senior villages and health services.

Job Description

Job Summary:

Performs clerical and reception duties associated with patient registration.


  • Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status.

  • Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.

  • Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.

  • Determines and accepts required payments, including co-pays and deductibles.

  • May create patient financial file in core scheduling and/or registration system by accurately and thoroughly collecting, analyzing, and recording demographic, insurance, financial data in computer system in compliance with departmental quality standards.

  • May initiate electronic inquiries to payers and obtains eligibility and benefit information, creates patient payment estimates, explains information to patient and collects patient out of pocket expenses at registration. May reconcile cash drawers daily and follows department procedure for logging and submitting deposits.

  • Uses multi-line telephone system to answer and screen calls. Schedules appointments. Verifies information (spelling of name, phone number, etc.) Takes accurate telephone messages and promptly gives information to appropriate parties.



  • Preferred Credential(s):

  • Minimum Qualification: None Required


  • HS or Equivalent

  • High school diploma or equivalent required Post high-school education preferred and Prefer prior experience in a healthcare setting, and/or medical office or insurance setting.

Work Experience:

How To Apply

Are you ready to join the Via Christi team? Click "Apply Now" to complete the online application.

For questions or assistance with completing the online application, please contact Ascension candidate care at 855-778-6037.

Equal Employment Opportunity

Via Christi Health is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

Please see the link below for more information.

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Health - Via Christi participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)