Boyd Gaming CAPTAIN/LEAD BANQUET in Mulvane, Kansas

Description:

Responsible for assigned station and communication with back-of-the-house and front-of-the-house personnel to ensure exceptional banquet service.

Job Functions

  • Review guest count and menu by referring to Banquet Event Order (BEO).
  • Set tables according to BEO.
  • Serve meals and drinks to guests.
  • Ensure that all servers and buspersons are performing their duties as assigned.
  • Maintain the professional appearance of banquet area (various buffets and food stations).
  • Answer questions and relays special requests/complaints to supervisor as appropriate.
  • Present, open and pour wine.
  • Assist supervisors and managers as needed with tasks associated with event.
  • Attend staff meetings and training sessions to increase performance and knowledge.
Requirements:

Job Specifications

  • Must be at least 21 years of age.
  • Prior experience in the same or similar position preferred.
  • Must have excellent customer service and communication skills.
  • Must be able to communicate in English.
  • Must be able to stand and walk for duration of shift.
  • Must be able to lift, carry, push, and pull frequently during shift.
  • Maintain a professional appearance at all times.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Department: KSC - Food and Beverage

Category: Food and Beverage

Position Code: KSPCLBQ00

Shif: Varied

Status: Full Time